Inside the app
- Open Profile.
- Choose Settings → Delete account.
- Confirm your identity and permanent deletion.
YOUR ACCOUNT · YOUR CHOICE
Delete your Arcana account
You can delete your account and associated personal data directly in the app. If you no longer have the app, you can send an online request by email.
Last updated: 2 August 2026
Request by email
Write from the address linked to your account. State that you request deletion of your Arcana account; we may ask for secure identity verification.
REQUEST DELETIONWhat we delete
Your account, profile, lesson progress, XP and streak, settings, journal entries, Grimoire notes, and other data directly linked to the account, unless retention is legally required.
Timing and backups
We process a verified request without undue delay, normally within 30 days. Residual copies may remain temporarily in secured backups until overwritten.
Cancel your subscription separately
Deleting your account may not cancel a subscription purchased through App Store or Google Play. Cancel it in the relevant store settings to prevent renewal.
Need help?
Contact privacy@YOUR-DOMAIN.example.